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Certificates & Compliance
Transparency matters - especially for tools used regularly.
Manufactured in an FDA-Registered facility
Registration #3035878914
FCC compliant (tested & verified)
Built for everyday home use
RoHS compliant
Restricted substances compliant
Quick answers
Is it safe to use?
For most people, red light therapy is gentle and well-tolerated. Start with shorter sessions at a comfortable intensity. If you’re pregnant, have a medical condition, or take photosensitizing medication, consult your healthcare provider.
How fast is shipping?
Shipping is free and tracked. Most orders arrive in 2-5 business days. You’ll receive tracking once your order ships.
Is it hard to use?
It’s designed to be simple: choose a mode, choose an intensity level, set the timer, and relax. Start at Level 1, then adjust as you get comfortable.
Does it have required certificates?
We prioritize transparent standards: manufactured in an FDA-Registered facility (Registration #3035878914), FCC compliant (tested & verified), and RoHS compliant. See full details in Certificates & Compliance.
How do returns work?
You can request a return within 30 days of delivery. Items must be unused, undamaged, and in original packaging. Customer covers return shipping. No restocking fees.
How do I change my shipping address?
Contact us as soon as possible. If your order hasn’t shipped, we’ll do our best to update it. If it has shipped, we’ll guide you to the next best option.
Still need help?
Send us a message and we’ll guide you with clear next steps.
Replies within 1 business day.

